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A new paper from Bangor University outlines the "bizarre phenomenon" known as the transparency paradox: that transparency is needed to foster public trust in science, but being transparent about science, medicine and government can also reduce trust. The paper argues that while openness in science is intended to build trust, it can backfire when revealing uncomfortable truths. Philosopher Byron Hyde and author of the study suggests that public trust could be improved not by sugarcoating reality, but by educating people to expect imperfection and understand how science actually works. Phys.org reports: The study revealed that, while transparency about good news increases trust, transparency about bad news, such as conflicts of interest or failed experiments, decreases it. Therefore, one possible solution to the paradox, and a way to increase public trust, is to lie (which Hyde points out is unethical and ultimately unsustainable), by for example making sure bad news is hidden and that there is always only good news to report. Instead, he suggests that a better way forward would be to tackle the root cause of the problem, which he argues is the public overidealising science. People still overwhelmingly believe in the 'storybook image' of a scientist who makes no mistakes, which creates unrealistic expectations. Hyde is calling for a renewed effort to teach the public about scientific norms, which would be done through science education and communication to eliminate the "naive" view of science as infallible. "... most people know that global temperatures are rising, but very few people know how we know that," says Hyde. "Not enough people know that science 'infers to the best explanation' and doesn't definitively 'prove' anything. Too many people think that scientists should be free from biases or conflicts of interest when, in fact, neither of these are possible. If we want the public to trust science to the extent that it's trustworthy, we need to make sure they understand it first." The study has been published in the journal Theory and Society.

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