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Updated: 2 hours 5 min ago

Tendring: Driver locked children with autism in taxi after getting caught short

Thu, 2020-10-22 06:00
A DRIVER locked three autistic children in her taxi after getting caught short while taking them to school. The father of one of the children made a formal complaint to Essex County Council over its use of the transport company 24x7 Limited. The travel service had been contracted by the authority in September to take the man’s autistic son to and from a school in the Tendring district, in addition to two other children. The father’s concerns with the service included the taxi being more than half an hour late on five separate occasions and substitute drivers picking up the children in the wrong order. He argued these failings made the the journey longer and caused his son to often become distressed and anxious. He also accused a relief driver of diverting from the usual route, before locking the three children in the car in order to go to use the toilet. After being questioned by the council, 24x7 Limited - who subsequently quizzed the driver - confirmed this to be true. They explained the driver was running late as one of the children was not ready on time so they had not been able to stop for a toilet break. 24x7 Limited described the driver’s situation as an “emergency”, said she had “acted appropriately given the circumstances,” and offered an apology. Unhappy with the response, the father has since sought the help of an ombudsman and submitted further complaints about last minute changes to drivers and the size of vehicles for children who struggle in small spaces. Following an investigation, the ombudsman has now ruled there was fault causing injustice in the provision of transport for the boy. Representatives from Essex County Council have since apologised “for any distress this incident caused” and have agreed to pay the father £550 in compensation. They have also said they will not treat any of the incidents as issues of safeguarding but have instructed 24x7 Limited to not leave passengers unattended in the future. The father, who asked to stay anonymous, said: “Given the seriousness of these incidents we are frustrated. “The small amount of compensation awarded will in no way compensate my son for the trauma he suffered. “Nor will it make up for the stress that was caused to us as a family and the psychological and educational impact on my son.”
Categories: Essex News

Cases of coronavirus rise by more than 340 in Essex in 24 hours

Wed, 2020-10-21 20:32
The number of recorded coronavirus cases in Essex increased by 443 over the last 24 hours, official figures show.
Categories: Essex News

How Essex MPs voted on Marcus Rashford’s free school meals campaign

Wed, 2020-10-21 20:19
Football star Marcus Rashford’s bid to extend free school meals over the holidays was dealt a blow after MPs voted against the measure.
Categories: Essex News

Sky pulls The Chop over Nazi tattoo allegations

Wed, 2020-10-21 17:50
A TV showed filmed in Essex has been pulled from TV schedules while an investigation into contestant's tattoos takes place.
Categories: Essex News

Here's the worst place in Essex for sight loss

Wed, 2020-10-21 15:31
TENDRING has been revealed to be one of the worst areas for sight loss in the country, according to the latest data from the NHS.
Categories: Essex News

Morrisons launch food box for coronavirus lockdown

Wed, 2020-10-21 13:11
Morrisons has launched a new food box to help those in need.
Categories: Essex News

Investigation into Linden Centre deaths offers Melanie Leahy "no confidence"

Wed, 2020-10-21 06:00
A MOTHER has said a investigation into a mental health unit following the death of her son in its care offers her “no confidence”.
Categories: Essex News

Government urged to scrap October clock change

Wed, 2020-10-21 05:00
The government is facing calls to scrap clocks being moved back this October and to retain the British Summer Time throughout winter.
Categories: Essex News

Starlink satellites: When you can see SpaceX's satellites this week

Tue, 2020-10-20 18:32
IF you gaze up at the night sky this week, don’t be alarmed if you spot a strange trail of lights flying above you.
Categories: Essex News

New coronavirus testing centre to open in Essex

Tue, 2020-10-20 18:02
A new walk-through coronavirus testing facility is to open in Essex.
Categories: Essex News

Drivers' lucky escape from horror crash in Kirby

Tue, 2020-10-20 17:52
DRIVERS and passengers somehow walked away unscathed from a horrifying crash despite two vehicles being completely written off.
Categories: Essex News

Updates as Boris Johnson holds coronavirus briefing

Tue, 2020-10-20 16:33
Live updates as Boris Johnson holds latest coronavirus briefing
Categories: Essex News

Boris Johnson announcement: Press conference will be held

Tue, 2020-10-20 15:26
Boris Johnson will address the nation at 5pm tonight in a Downing Street press conference with the Government's top medics.
Categories: Essex News

Clacton Leisure Centre closes after staff member tests positive for coronavirus

Tue, 2020-10-20 12:40
A SPORTS and leisure facility which is run by Tendring Council has had to close after bosses confirmed a positive coronavirus case.
Categories: Essex News

Storm Barbara to hit Essex, Hertfordshire and London

Tue, 2020-10-20 11:21
A yellow warning has been issued as a storm is set to strike the south east of England.
Categories: Essex News

Martin Lewis' warning to shoppers who pay with cash

Tue, 2020-10-20 10:10
Martin Lewis has issued a warning to shoppers who rely on paying by cash.
Categories: Essex News

People have their say on The London Resort which is set to rival Disneyland

Mon, 2020-10-19 21:40
A THEME park, dubbed “one of the most ambitious projects in Europe” has released feedback from its public consultation.
Categories: Essex News

Nearly 10,000 have tested positive for Covid-19 in Essex

Mon, 2020-10-19 17:40
THE number of recorded Covid-19cases in Essex jumped by 531 over the weekend, official figures reveal.
Categories: Essex News

Calpol could mask Covid symptoms in children

Mon, 2020-10-19 16:00
Parents have been warned that giving children Calpol could "mask" one of the symptoms of coronavirus.
Categories: Essex News

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