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PBS Station Fears Losing 50TB of Data After Being Ghosted By Cloud Provider

2 hours 35 minutes ago
An anonymous reader quotes a report from Ars Technica: After its cloud storage provider went defunct, a PBS affiliate decided to sue a data center provider to regain access to 50TB of TV shows, videos, and other data dating back 70 years. As reported this week by Current, a trade newspaper covering public broadcasting, St. Louis affiliate Nine PBS filed a lawsuit against Iron Mountain Data Centers on July 28, seeking access to the data. In the litigation filed in Denver District Court, Nine PBS says that its cloud storage provider, Open Source Storage (OSS), used one of Iron Mountain's Denver data centers to store the channel's data. However, OSS is being unresponsive, and Nine PBS says Iron Mountain has refused to release its data. The data in question includes the station's coverage of the COVID-19 pandemic, East St. Louis' history, The Great Flood of 1993, and over 11,000 files, The Denver Post reported in July. The lawsuit claims that "most" of the data is "unique and irreplaceable," according to the Post. Last month, a judge blocked Iron Mountain from deleting or modifying the data. In a hearing on Wednesday, a judge ruled that Iron Mountain must hand over any physical devices holding the data, Current reported today. The judge also said that Nine PBS must find a third party, such as a former OSS worker, who can help retrieve the data within 30 days and without sharing or corrupting data belonging to other OSS clients. Nine PBS is already communicating with a former OSS employee "who is willing to help," the report said. If complications arise, such as from the data being encrypted, another hearing will be scheduled. Nine PBS and Iron Mountain must provide updates by September 14. Iron Mountain's spokesperson said the company only provides physical infrastructure, such as the building, network connectivity, power, and environmental controls. "Our customers rent space for their servers and other hardware. These are the client's assets. We don't have access to the data on the hardware/servers because they belong to our customers," the company said. If it granted "unauthorized access to third-party hardware without a court order," Iron Mountain said the company would violate basic data privacy protocols, breach its contract with OSS, and "potentially [expose] confidential data belonging to other clients of OSS."

Read more of this story at Slashdot.

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