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What the **** did you put in that code? The client thinks it's a cyberattack

2 months 2 weeks ago
When your customers work in super-sensitive situations, bad jokes make for bad business

Who, Me?  Welcome to another Monday morning! We hope your weekend could be described in pleasant terms. That's what The Register strives for at this time of week in each installment of "Who, Me?" – the column that shares your stories of making decidedly unpleasant mistakes and somehow mopping up afterwards.…

Simon Sharwood

Trump’s 145% tariffs could KO tabletop game makers, other small biz, lawsuit claims

2 months 2 weeks ago
One eight-person publisher says it'll be forced to pay $1.5M

WORLD WAR FEE  The Trump administration's tariffs are famously raising the prices of high-ticket products with lots of chips, like iPhones and cars, but they're also hurting small businesses like game makers. In this case, we're not talking video games, but the old-fashioned kind you play at your kitchen table.…

Thomas Claburn

Virgin Atlantic is piloting an OpenAI agent in to help with the 'customer journey'

2 months 2 weeks ago
Hello, operator? Book me to Memphis, Tennessee

Interview  For all the talk of the "agentic era" from AI vendors like OpenAI, Google, Anthropic, Microsoft, and just about everyone else in the space, corporate use of the technology is still tentative. Virgin Atlantic has been conducting flight tests of its website with an AI agent called Operator, and early results are promising, pointing the way toward how agents might actually be used to help customers book flights.…

Thomas Claburn

IBM dragged down by DOGE contract cancellation roulette

2 months 2 weeks ago
Big Blue downplays impact of Elon-gated cost-cutting

IBM beat Wall Street's expectations for both revenue and income in the first quarter of 2025, but its stock price still dropped more than six percent in after-hours trading.…

Thomas Claburn

Techie diagnosed hardware fault by checking customer's coffee

2 months 2 weeks ago
Volts make jolts

On Call  By the time Friday morning rolls around, starting the day with a stimulating beverage feels like a fine idea. And so does delivering a freshly brewed installment of On Call, The Register's reader-contributed column in which you share tales of tech support triumph and torture.…

Simon Sharwood
Checked
22 minutes 7 seconds ago
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