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New York Sues Valve For Enabling 'Illegal Gambling' With Loot Boxes

2 months 1 week ago
New York state has filed a lawsuit against Valve alleging that randomized loot boxes in games like Counter-Strike 2, Team Fortress 2, and Dota 2 amount to a form of unregulated gambling, letting users "pay for the chance to win a rare virtual item of significant monetary value." From a report: While many randomized video game loot boxes have drawn attention and regulation from various government bodies in recent years, the New York suit calls out Valve's system specifically for "enabl[ing] users to sell the virtual items they have won, either through its own virtual marketplace, the Steam Community Market, or through third-party marketplaces." The vast majority of Valve's in-game loot boxes contain skins that can only be resold for a few cents, the suit notes, while the rarest skins can be worth thousands of dollars through marketplaces on and off of Steam. That fits the statutory definition of gambling as "charging an individual for a chance to win something of value based on luck alone," according to the suit. The Steam Wallet funds that users get through directly reselling skins "have the equivalent purchasing power on the Steam platform as cash," the suit notes. But if a user wants to convert those Steam funds to real cash, they can do so relatively easily by purchasing a Steam Deck and reselling it to any interested party, as an investigator did while preparing the lawsuit.

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Burger King Will Use AI To Check If Employees Say 'Please' and 'Thank You'

2 months 1 week ago
An anonymous reader shares a report: Burger King is launching an AI chatbot that will live in the headsets used by employees. The voice-enabled chatbot, called "Patty," is part of an overarching BK Assistant platform that will not only assist employees with meal preparation but also evaluate their interactions with customers for "friendliness." Thibault Roux, Burger King's chief digital officer, tells The Verge that the company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as "welcome to Burger King," "please," and "thank you." Managers can then ask the AI assistant how their location is performing on friendliness. "This is all meant to be a coaching tool," Roux says, adding that the company is "iterating" on capturing the tone of conversations as well.

Read more of this story at Slashdot.

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