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Leak Stops on the International Space Station. But NASA Engineers Still Worry

2 weeks ago
On the International Space Station, air has been slowly leaking out for years from a Russia-controlled module, reports CNN. But recently "station operators realized the gradual, steady leak had stopped. And that raised an even larger concern." It's possible that efforts to seal cracks in the module's exterior wall have worked, and the patches are finally trapping air as intended. But, according to NASA, engineers are also concerned that the module is actually holding a stable pressure because a new leak may have formed on an interior wall — causing air from the rest of the orbiting laboratory to begin rushing into the damaged area. Essentially, space station operators are worried that the entire station is beginning to lose air. Much about this issue is unknown. NASA revealed the concerns in a June 14 statement. The agency said it would delay the launch of the private Ax-4 mission, carried out by SpaceX and Houston-based company Axiom Space, as station operators worked to pinpoint the problem. "By changing pressure in the transfer tunnel and monitoring over time, teams are evaluating the condition of the transfer tunnel and the hatch seal," the statement read. More than a week later, the results of that research are not totally clear. After revealing the new Wednesday launch target Monday night, NASA said in a Tuesday statement that it worked with Roscosmos officials to investigate the issue. The space agencies agreed to lower the pressure in the transfer tunnel, and "teams will continue to evaluate going forward," according to the statement... The cracks are minuscule and mostly invisible to the naked eye, hence the difficulty attempting to patch problem areas. Axiom Space launched four astronauts to the International Space Station on Wednesday. But its four-person crew had previously "remained locked in quarantine in Florida for about a month, waiting for their chance to launch," notes CNN, as NASA and the Russian space agency Roscosmos "attempted to sort through" the leak issue.

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EditorDavid

Call Center Workers Are Tired of Being Mistaken for AI

2 weeks ago
Bloomberg reports: By the time Jessica Lindsey's customers accuse her of being an AI, they are often already shouting. For the past two years, her work as a call center agent for outsourcing company Concentrix has been punctuated by people at the other end of the phone demanding to speak to a real human. Sometimes they ask her straight, 'Are you an AI?' Other times they just start yelling commands: 'Speak to a representative! Speak to a representative...!' Skeptical customers are already frustrated from dealing with the automated system that triages calls before they reach a person. So when Lindsey starts reading from her AmEx-approved script, callers are infuriated by what they perceive to be another machine. "They just end up yelling at me and hanging up," she said, leaving Lindsey sitting in her home office in Oklahoma, shocked and sometimes in tears. "Like, I can't believe I just got cut down at 9:30 in the morning because they had to deal with the AI before they got to me...." In Australia, Canada, Greece and the US, call center agents say they've been repeatedly mistaken for AI. These people, who spend hours talking to strangers, are experiencing surreal conversations, where customers ask them to prove they are not machines... [Seth, a US-based Concentrix worker] said he is asked if he's AI roughly once a week. In April, one customer quizzed him for around 20 minutes about whether he was a machine. The caller asked about his hobbies, about how he liked to go fishing when not at work, and what kind of fishing rod he used. "[It was as if she wanted] to see if I glitched," he said. "At one point, I felt like she was an AI trying to learn how to be human...." Sarah, who works in benefits fraud-prevention for the US government — and asked to use a pseudonym for fear of being reprimanded for talking to the media — said she is mistaken for AI between three or four times every month... Sarah tries to change her inflections and tone of voice to sound more human. But she's also discovered another point of differentiation with the machines. "Whenever I run into the AI, it just lets you talk, it doesn't cut you off," said Sarah, who is based in Texas. So when customers start to shout, she now tries to interrupt them. "I say: 'Ma'am (or Sir). I am a real person. I'm sitting in an office in the southern US. I was born.'"

Read more of this story at Slashdot.

EditorDavid