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Southern Water uses Capita's AI tool to flush customer complaints

1 month 3 weeks ago
Hang on, wasn't Capita already handling things like billing, etc? Ah, AgentSuite comes to the rescue

Scandal struck UK utility company Southern Water is extending a long-running managed services contract with Capita, everyone's favorite outsourcing badass, for up to five years at an estimated cost of £92.4 million ($121 million).…

Paul Kunert

Trump thinks we can make iPhones in the US just like China. Yeah, right

1 month 3 weeks ago
One's a world power with extensive cutting-edge electronics manufacturing empire, the other is America

World War Fee  President Trump's trade war with China kicked into gear this week. The upshot is Americans face having to pay more for products and components sourced from the Middle Kingdom, as the eye-watering import tariffs on the gear are set to be passed onto them.…

Brandon Vigliarolo

Microsoft total recalls Recall totally to Copilot+ PCs

1 month 3 weeks ago
Redmond hopes you’ve forgotten or got over why everyone hated it the first time

After temporarily shelving its controversial Windows Recall feature amid a wave of backlash, Microsoft is back at it - now quietly slipping the screenshotting app into the Windows 11 Release Preview channel for Copilot+ PCs, signaling its near-readiness for general availability.…

Iain Thomson

IBM shareholders asked to back greater lobbying transparency

1 month 3 weeks ago
Activist investor finds payments groups lobbying against climate action

An activist investor has called on IBM to report on its lobbying practices, which he alleges include spending “dark money” with organizations that campaign against climate change reporting and legislation.…

Lindsay Clark

Bezos cost Amazon more than Jassy did in 2024 compensation stakes

1 month 3 weeks ago
Exec pay outlined in Proxy Statement, and things did not go well for either workforce or calls for climate transparency reports

Amazon exec chairman Jeff Bezos may not have a daily operational role at the cloud and e-commerce megacorp he founded, but he still got a bigger compensation package than the person currently pulling the strings from the chief executive's office.…

Paul Kunert
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21 minutes 18 seconds ago
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