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Moody humans should let AI handle bad public feedback first, study finds

6 days 19 hours ago
Enjoy meltdowns from businesses on Yelp over negative reviews? AI is threatening to take that away

Angry company responses to customer complaints are a favorite topic of internet amusement and outrage, but they're also embarrassing for the employees who post them. Having AI process customer reviews could be a better way. …

Brandon Vigliarolo

'AI brain fry' affects employees managing too many agents

6 days 22 hours ago
Three agents is about all we can handle

As AI adoption in the workplace accelerates, many people find themselves in a position where babysitting bots and agents is a significant part of their day. Those people are feeling a bit like AI has fried their brains. …

Brandon Vigliarolo

MariaDB backs down on Galera removal after community outcry

1 week ago
But questions remain over long-term commitment to clustering tech in open source

After a couple of years of relative calm, the relationship between MariaDB and its open source foundation was ruffled in February, leaving observers with a few unanswered questions.…

Lindsay Clark

Norway's Consumer Council takes aim at enshittification

1 week ago
Its aim is wide, covering everything from social networks to GenAI

Norway's Forbrukerrådet consumer council is taking aim at the creeping enshittification of modern life in a 100-page report – and a splendid four-minute video which we highly recommend.…

Liam Proven

Ex-Meta execs pop up on Nscale board as rent-a-GPU firm raises $2B

1 week ago
Former policy boss Nick Clegg joins Cheryl Sandberg and one-time Yahoo prez Susan Decker

Former British deputy prime minister Sir Nick Clegg has landed a board seat at UK-based neocloud Nscale, alongside fellow ex-Meta exec Sheryl Sandberg and former president of Yahoo Susan Decker.…

Dan Robinson

UK government's Shared Services Strategy is entering the danger zone

1 week ago
Gargantuan ERP and HR overhaul has committed around £1.7B and affects nearly half a million public workers

Opinion  On the eve of its fifth birthday, the UK's Shared Services Strategy for Government got a couple of presents. With around £1.7 billion already committed to tech suppliers and a 2028 deadline looming, the 450,000 civil servants and military personnel set to depend on these systems might wonder what was in store.…

Lindsay Clark

Royal Navy races to arm ships against drone threat

1 week ago
Britain's Ministry of Defence wants a counter-drone system designed, contracted, and delivered within weeks

Britain's Royal Navy is urgently seeking a ship-based counter-drone system and recent world events likely explain why.…

Dan Robinson
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1 hour 9 minutes ago
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