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Virgin Money Chatbot Scolds Customer Who Typed 'Virgin'

3 months 2 weeks ago
Virgin Money's AI-powered chatbot has reprimanded a customer who used the word "virgin," underlining the pitfalls of rolling out external AI tools. From a report: In a post last week on social media site LinkedIn, David Birch, a fintech commentator and Virgin Money customer, shared a picture of his online conversation with the bank in which he asked: "I have two ISAs with Virgin Money, how do I merge them?" The bank's customer service tool responded: "Please don't use words like that. I won't be able to continue our chat if you use this language," suggesting that it deemed the word "virgin" inappropriate.

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AI facial recognition could sink this murder probe

3 months 2 weeks ago
Cops relied on unreliable tech for search warrant, omitted details ... so judge bins off evidence

updated  A murder case in Cleveland, Ohio, could collapse because the city's police relied on AI-based facial recognition software to obtain a search warrant.…

Thomas Claburn

Paper Mills Have Flooded Science With 400,000 Fake Studies, Experts Warn

3 months 2 weeks ago
A group of scientific integrity experts is calling for urgent action to combat "paper mills" -- companies that sell fraudulent research papers and fake peer reviews. In a Nature comment piece published January 27, the experts warn that at least 400,000 papers published between 2000 and 2022 show signs of being produced by paper mills, while only 55,000 were retracted or corrected during that period.

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