Skip to main content

FCC Plans Robocall Scorecard to Grade Phone Companies On Spam Call Blocking

4 days 13 hours ago
The FCC is proposing (PDF) a public "robocall mitigation scorecard" that would grade phone companies on how well they block illegal spam calls while avoiding false positives on the legitimate ones. "The Scorecard will empower consumers and encourage providers to continue to combat illegal robocalls by providing the public with an assessment of the effectiveness of voice service providers' efforts to protect consumers from illegal robocalls," the FCC Consumer and Governmental Affairs Bureau said in a public notice. Ars Technica reports: The scorecards could include call-blocking statistics along with data on customer complaints and enforcement actions. The FCC said scorecards could grade providers on a number scale, with letter grades, or by classifying providers as low risk, medium risk, or high risk. The proposed tool would rate wireless, wireline, and VoIP providers on efforts to block robocalls and their "actual results in protecting [consumers] from illegal robocalls," the FCC said. "In practice, that means moving beyond a simple administrative checklist (i.e., did the provider file the right paperwork, did they offer the right tools) and toward a composite set of metrics that reflects both operational practices and measurable outcomes, including how often legitimate calls are blocked." Whether the tool is useful for consumers will depend on how it's designed, how easy each provider's scorecard is to find, and what data sources it relies on. The proposed scorecard would apply to domestic voice service providers with retail customers, but not telcos that operate solely as wholesale or intermediate providers. "Combatting the scourge of illegal robocalls remains the FCC's top consumer protection priority... As proposed in today's public notice, the FCC aims to develop a scorecard that will give consumers more information about the measures providers are taking to fight illegal robocalls, and it will also incentivize providers to improve their efforts," FCC Chairman Brendan Carr said in a press release.

Read more of this story at Slashdot.

BeauHD

1Password Wades Into a Right-Wing Mess After Funding a Linux Project

4 days 14 hours ago
1Password is facing customer and internal employee backlash after pledging $300,000 to support a Linux distro created by David Heinemeier Hansson, who has regularly published racist and anti-immigrant rhetoric. "The popular password manager is now a 'distinguished corporate patron' of Omacom, the nonprofit foundation that oversees a popular Linux distribution known as Omarchy," reports The Verge. From the report: One viral blog post declared that 1Password "Supports the Ethnic Cleansing of Europe" because of the donation. Others on social media asked for suggestions for alternative password managers so they would not support the funding of a project from Heinemeier Hansson, better known as DHH. The donation has also resulted in internal pushback from employees of 1Password who are disappointed by the affiliation, The Verge has learned. 1Password CEO David Faugno and cofounder Roustem Karimov have since posted internal messages addressing what Faugno describes as "concerns, both internally and externally" that have been raised "due to the polarizing nature" of DHH. DHH is a Danish entrepreneur best known for creating Ruby on Rails, Basecamp, and the Hey email client. Omarchy is DHH's "opinionated" version of Linux, meaning it's Linux the way he likes to use it. It's based on Arch Linux, with certain apps that install by default. It's also, apparently, one of 1Password's big customer environments. [...] In an internal Slack message obtained by The Verge, 1Password's Karimov downplayed the overtly racist comments from DHH, telling staff the following: "As I said, people have different personal opinions. You believe in your heart that DHH is evil, that you have the moral high ground, and that nothing will change your mind. However, not everyone believes that. It is not fair to claim a monopoly and ostracize team members who might disagree with you. There are people who are afraid to speak up simply because they will be personally attacked." 1Password CEO Faugno took a different approach, trying to reassure staff that "1Password does not endorse hateful, dehumanizing, or exclusionary views, including those shared publicly by DHH." Nonetheless, it seems the company has sacrificed a moral position for a "mission-driven" position. In the same message to staff, Faugno says "the scale and growth of [Omarchy's] use among our customers is significant -- Omarchy has grown to be the second most used Linux distribution among 1Password users." Faugno then tries to create distance, telling staff that its contribution is "to the Omacom Foundation, not an individual." Still, he says "we recognize that Omarchy is associated with DHH, its founder. Our donation is not in any way an endorsement of his personal views or conduct."

Read more of this story at Slashdot.

BeauHD