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GOV.UK chatbot gets smarter but slower as LLMs improve

1 week 4 days ago
Accuracy jumps from 76% to 90% across public pilots, while users wait nearly 11 seconds for answers

More powerful large language models (LLMs) are helping make the UK government's in-development chatbot more accurate but are also slowing it down, according to the Government Digital Service (GDS).…

SA Mathieson